When signing up to become a site member, you provide your email address which will serve as your user id and a password. Your password: Must be between 4 and 15 characters May contain English upper and/or lower case characters Numbers Any of the following special characters: _ - ! @ # $ % ^ & * Your password cannot contain a period ( . ) If you're having trouble setting or resetting a password, it may be because you are not compliant with these parameters. Please note that the email address you provide when becoming a site member is the one to which all club communications will be sent including monthly meeting reminders for club members, and quarterly communications about upcoming events for nonmembers. If you're wondering why you never receive these club communications, consider whether you've provided an email address that you check regularly.